Telephone conversations in English. Learnwell Oy, 2007 31 p. Telephone etiquette textbook. Offers various situations, and the necessary typical phrases. General Telephone etiquette Suggestions for… Answering the phone, introduction Asking for someone Someone is not at the number you called Transferring a call The person has another call The person is unavailable / availability...
Longman, 2000. — 80 p. — (Longman Business English Skills). — ISBN: 0-582-09306-6 Intermediate level. Telephoning will help you to do business effectively over the phone systematically presents and practices the language you need for: - getting through - talking and leaving messages - fixing and changing appointments - taking part in a telephone conference focusses on...
Asian, 2012. — 119 p. Communicating via telephone can be a very difficult task for non-native English speakers, even sometimes for native English speakers. There are so many different dialects, local words/phrases, and accents. There are some common phrases and words that are used. There are some common basic words and phrases that are commonly used to conduct a telephone...
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation...
Macmillan Education, ISBN: 1405082216, 2006-03-21, MP3/PDF, 70 Mb. Telephone English trains students to use the telephone confidently and effectively in the course of their work. In addition to teaching language common to all business phone calls, Telephone English prepares students for dealing with specific situations in the business context in which they operate.
Longman Business English Skills. Intermediate level. Telephoning will help you to do business effectively over the phone systematically presents and practices the language you need for: - getting through - talking and leaving messages - fixing and changing appointments - taking part in a telephone conference focusses on pronunciation to make sure you can be easily understood
Self-study guide Teacher's notes Overview Who's calling, please? Would you hold on, please? I'd like to know your prices We're ready to order now I'll have to change the booking Let's fix another date What seems to be the trouble? I'm sure we can sort it out Student 'A' role plays (Task 13) Key and tapescripts
Workplace English Training E-Platform, 2012. — 294 p. Business Telephoning in Practice is aimed at non-native speakers of English working in business who need to speak on the phone in English. It provides learners of English with comprehensive lessons teaching both the key language of telephoning and the skills necessary to conduct a telephone conversation in English...
Publisher: Oxford University Press. Publication date: 24 April 2007. Number of pages: 64. Format / Quality: PDF. Size: 20 MB. English for Telephoning is part of the EXPRESS SERIES. It is the ideal quick course for anyone who needs to make effective telephone calls in a business context. It can be used to supplement a regular coursebook, on its own, as a stand-alone intensive...
Publication Date: 1 Jan 2004ISBN10: 1900783827ISBN13: 978-1900783828 English for Telephoning is an interactive CD-ROM, aimed at working professionals with an intermediate level of English. Telephoning in a foreign language can be a daunting task but one which many professionals have to tackle. Teaches authentic language that professionals hear and need on the phone. Provides...
This is a simple PowerPoint presentation compiled of common telephone vocabulary and phrases in English. Great for business students, general English and graduating high school students. Activity: 1. Present vocab and phrases to students.2. Split them into pairs and have them write and perform a telephone role play.
Springer, 2014. — 178 p. — (Guides to Professional English). — ISBN: 1493906372. If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to prepare for a call both psychologically and from...
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