Explains the fundamental principles of communicating through speech, with sections on such specialized presentations as the sales talk, the lecture, and question-and-answer sessions and advice on effective listening and learning by discussion.
15th edition. — Cengage Learning, 2016. — 448 p. — ISBN10: 1305645340; ISBN13: 978-1305645349. A longtime favorite with millions of students and instructors, Looking Out, Looking In, 15th Edition maintains its market-leading tradition of linking the latest research and theory to readers' everyday lives. Its user-friendly approach motivates students to learn and apply...
McGraw-Hill, 2007. — 240 p. The real reason to communicate with difficult people is to improve your work life and theirs, not to mention the lives of your boss, coworkers, and, most important, customers. Even when those difficult people are the customers. As for whether you like those people or they like you, whether you become bosom buddies or maintain a respectful distance is...
New Age International (P) Ltd. Publishers, 2009 — 173 p. — ISBN13: 978-81-224-2878-0. Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. Good and effective communication is required...
Butterworth-Heinemann, 2014. — 180 p. — 3rd ed. — ISBN: 9780124115774 The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper...
Prentice Hall, 2013. — 528 p. in color. — 6th ed. — ISBN: 0132971321, 9780132972093 Directed primarily toward undergraduate business college/university majors, this text also provides practical content to current and aspiring industry professionals. Only Bovée/Thill texts thoroughly address the new-media skills that employees are expected to have in today's business...
8th edition. — Pearson, 2018. — 546 p. — (What's New in Business Communication). — ISBN: 0134729404, 9780134729404. For courses in business communications. Students launch their careers using modern communication skills. For the past two decades, business communication has been in constant flux, with email, web content, social media, and mobile devices changing the rules of the...
John Wiley & Sons, Inc., 2001. — 384 p. Effective communication for dummies. Communication at work, with the boss, colleagues and clients. Communicating Effectively For Dummies shows you how to get your point across at work and interact most productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often...
New Year Publishing LLC, 2010. — 212 p. Graduation is a landmark milestone in life. The thrill of launching a career can be exciting, but it can also feel very lonely. Some Assembly Required: A Networking Guide for Graduates is the fourth book in the series, and ideal book for any young professional. The book fills in the gaps that are not taught in the classroom about the...
4th Ed. — Pearson, 2017. — 889 p. — ISBN: 978-9-332587-28-0. The book aims at preparing students for effective communication at the workplace by focusing on how to communicate in business situations — how to recognize the techniques that help in communicating a message accurately, how to handle intercultural situations that require thoughtful communication, how to use...
Harvard Business Review Press, 2013. — 208 p. — ISBN10: 9781422189863; ISBN13: 978-1422189863. The best leaders know how to communicate clearly and persuasively. How do you stack up?If you read nothing else on communicating effectively, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones...
Chronicle Books, 2014. — 108 p. — ISBN: 978-1-4521-3031-6. Learn how to talk — fluently, intelligently, charmingly — to family, friends, lovers, future lovers, bank tellers, postal carriers, and people under the age of eight. This hilarious manual tackles the fundamentals of good conversation with common sense, social wisdom, and enough humor to make us all feel better about...
McGraw-Hill, 2010. — 225 p. The Right Phrase for Every Situation...Every Time! Clearly crafted company announcements — both internal and external — are critically important for your company’s day-to-day operations. Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn...
12th Edition. — Pearson, 2014. — 464 p. For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace, Career Development; also appropriate for a course in Interpersonal Skills Training. Accomplished author and national speaker, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting Twelfth edition....
Wiley, 2016. — 346 p. — (For Dummies). — ISBN: 9781119174325, 9781119174332, 9781119174363. Develop a winning business proposal. Plan and use a repeatable proposal process. Use tools and templates to accelerate your proposals. Get the intel on bids and proposals. Congratulations! You have in your hands the collected knowledge and skills of the professional proposal writer –...
Decisionmaker contains challenging business problems that engage learners in discussion and decision-making. The problems are suitable for learners with or without business experience making this book suitable for a wide range of teaching situations.
U.S. Deptartment of Health and Human Services. — 240 p. — ISBN10: 0160901790; ISBN13: 978-0160901799. Need help communicating? If you are a medical /health care professional, business manager or student, this resource may assist you in your daily interactions. Effective risk communication is essential to the well-being of any organization and those people who depend on it....
10th ed. — Cengage Learning, 2016. — 610 p. in color. — ISBNN: 9781285858913 A trusted market leader, Guffey/Loewy's ESSENTIALS OF BUSINESS COMMUNICATION, 10e presents a streamlined approach to business communication that includes unparalleled resources and author support for instructors and students. ESSENTIALS OF BUSINESS COMMUNICATION provides a four-in-one learning package...
South-Western Cengage Learning, 2013. — 591 p. — ISBN13: 978-1-111-82122-7 / ISBN10: 1-111-82122-4. This is a tool for writing, especially for the non-native English writer. If you’re interested in learning about the current business environment. Review of the fundamentals. This is a booklet that is very relevant for a poorwriting, misspelling, and grammar usage. My heartfelt...
9th ed. — Cengage Learning, 2017. — 736 p. in color. — ISBN: 1305957962, 9781305957961. 9E prepare you for success in today's digital workplace. This leading textbook and vast digital resources help you develop the communication competencies that employers value most, such as superior writing, speaking, presentation, critical thinking, and teamwork skills. Two thoroughly...
7th edition. — South-Western Cengage Learning, 2010. — 672 p. — ISBN13: 978-0538466257; ISBN10: 0538466251. Business Communication: Process and Product (7th Edition) is designed to prepare students for success in today's digital workplace as well as tips on job searching skills. The textbook and accompanying Website explains the basics of communicating in the workplace, working...
South-Western Cengage Learning, 2009. — 560 p. This book is an excellent tool for writing, especially for the non-native English writer. I highly recommend this book to anyone who is interested in a study guide with many examples that have been updated for the current business environment. The numerous samples and the grammar review are very helpful for studying the...
UK Edition. — John Wiley & Sons, 2013. — 275 p. — (For Dummies). The key to perfecting your communication strategy. Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport...
Springer, 2019. — 394 p. — ISBN: 3319788833. Using both a theoretical argumentation and an empirical investigation, this book rationalizes the view that in order to understand people's privacy perceptions and behaviors, a situational perspective needs to be adopted. To this end, the book is divided into three parts. Part I advances the theory of situational privacy and...
De Gruyter Mouton, 2017. — 712 p. — (Handbooks of Applied Linguistics). — ISBN: 1614516839, 9781614516835. In spite of the day-to-day relevance of business communication, it remains underrepresented in standard handbooks and textbooks on applied linguistics. The present volume introduces readers to a wide variety of linguistic studies of business communication, ranging from...
Flat World Knowledge, Inc., 2010. Scott McLean brings his authoring expertise to this new communications textbook. Scott has authored textbooks in the areas of Speech Communication, Interpersonal Communication and Public Speaking. Business Communications for Success benefits from Scott's extensive understanding of how students learn the art of effective communication. Students...
The Bestselling Guide to Doing Business in More Than 60 Countries. — Second Edition. – Massachusetts: Avon, 2006. — 596 p. For each of the countries in Kiss, Bow, or Shake Hands there is a Cultural Orientation section. The study of cultural orientation gives us a model for understanding and predicting the results of intercultural encounters. It is, however, amodel — atheory....
South-Western, 2007. — 620 p. — ISBN: 0538443545, 5 edition The Office: Procedures and Technology is a comprehensive office procedures text for high school students, which provides essential skills for success in today's business world. The text is designed to teach knowledge and skills that are needed in a variety of careers where workers communicate, manage information, use...
McGraw-Hill, 2000. — 176 p. — ISBN: 0071738312. Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused — so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with...
2nd edition. Capstone, 2020, 267p, ISBN-13978-0857088253. Don't fight for customers, let them fight over you! Have you ever queued for a restaurant? Pre-ordered something months in advance? Fought for tickets that sell out in a day? Had a hairdresser with a six-month waiting list? There are people who don't chase clients, clients chase them. In a world of endless choices, why...
Oxford University Press, 2015. — 514 p. — ISBN13: 978-0-19-945749-6. Technical Communication: Principles and Practice, now in its third edition, discusses the core concepts of technical communication, explaining techniques with the help of numerous examples and practice exercises. With its in-depth coverage and practical orientation, this book is useful not only for students,...
Editorial: McGraw-Hill. Año: 2011. páginas:228. ISBN-10: 007176674X. ISBN-13: 978-0071766746. THE RIGHT PHRASE FOR EVERY SITUATION. EVERY TIME. As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization....
San Francisco: Jossey-Bass, A Wiley Company, 2002. — 407 p. A comprehensive resource for consultants, facilitators, managers, trainers, and coaches. New and revised. How Facilitation Help Groups : The Skilled Facilitator Approach. What Makes Work Groups Effective. The Facilitator And Other Facilitative Roles. Diagnising Behaviour In Groups : Understanding The Theories That...
Prentice Hal, 2012. — 672 p. — 10th ed. — ISBN: 0132719045, 9780132719049 Learn Business Communication Skills by Example. Excellent, effective, and practical business communication skills are necessary in order to succeed in today’s business world. Excellence in Business Communication delivers an abundance of the most realistic model documents and tools, helping readers learn...
Reston: American Society of Civil Engineers, 2017. — 172 p. If you are like many people, the thought of giving a speech to a group of strangers can strike terror into your heart. As an engineer, you know that employers put a premium on soft skills such as public speaking, but you're puzzled about how you can improve your own performance. Shoots Veis understands your...
CRC Press, 2008. — 208 p. — ISBN10: 084938396X. Engineers must possess a range of business communication skills that enable them to effectively communicate the purpose and relevance of their idea, process, or technical design. This unique business communication text is packed with practical advice that will improve your ability to — Market ideas; Write proposals; Generate...
AMACOM, 2010. — 637 p. Just because you’re not a born writer doesn’t mean you should settle for less than perfect business documents. After all, every piece you write reflects directly on the quality of the product or service your business offers. Now, this helpful guide takes the guesswork out of more than 50 commonly used business documents, including: Reports Proposals...
Dorling Kindersley, 2009. — 72 p. Working With Difficult People gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want.
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