SAGE Publications, 1998. – 270 p. – ISBN: 0761951164, 0761951172, 9780761951179
Experiencing Human Resource Management examines human resource management (HRM), its management and effects, from the perspective of those at the receiving end of human resource initiatives and strategies. If HRM is to contribute to the objectives of organizations, it is
Imperative to understand how HRM techniques are being applied and experienced. This book tells the experiences of employees in more than 20 organizations across a number of sectors and countries, and sets out to answer three questions: + A decade or so from its arrival, is HRM delivering its promises? + Of the many documented changes in workplace policies and practices, which can be distinctly attributed to HRM? + Where changes are occurring in HRM, who is benefiting? Presenting not the usual managerial focus, but a rich and valuable view from employees, Experiencing Human Resource Management will be of great value to academics and advanced-level students in human resource management, industrial relations and sociology, as well as to practitioners dealing with employment related issues.
Foreword by John Monks
Experiencing HRM: the importance of the inside story – Timothy Clark, Christopher Mabey and Denise Skinner
The morality of HRM – Karen Legge
Quality and Culture Change ProgrammesEmpowerment through quality management: employee accounts from inside a bank, a hotel and two factories – Chris Rees
Total quality management: shop floor perspectives Linda Glover and Deborah Fitzgerald-Moore Changing corporate culture: paradoxes and tensions in a local authority – Graeme Martin, Phil Beaumont and Harry Staines
The Perceived Impact of HRM on Performance and Productivity Training and development at an agrochemical plant – Jason Heyes
View from the bridge and life on deck: contrasts and contradictions in performance-related pay – Aisling Kelly and Kathy Monks Culture change within a regional business network – Julia Connell and Suzanne Ryan
HRM Providing Choices and OpportunitiesStrategic integration and industrial relations in greenfield sites – Patrick Gunnigle and Michael Morley
From public sector employees to portfolio workers: pioneers of new careers? – Mary Mallon
Diversity climates and gendered cultures: a cross sector analysis – Paul Iles, Elisabeth Wilson and Deborah Hicks-Clarke
A trail of clues for graduate trainees – Diane Preston and Cathy Hart
Inside or outside HRM? Lateral learning in two voluntary sector organizations – Rona S. Beattie and Marilyn McDougall
Getting the story straight – Christopher Mabey, Timothy Clark and Denise Skinner