AMACOM, 2008. – 273 p. – ISBN: 0814413064, 9780814413067
Novice managers have their work cut out for them: all new skills to learn, different personalities to deal with, and greater responsibilities to fulfill. The New Manager’s Tool Kit provides a fresh, friendly approach for those charged with the task of supervision. The book encourages readers to take on the challenges of management and provides them with fast, powerful lessons to help them:
increase productivity
unlock hidden talent
work with different types of people
communicate effectively
diagnose problems
coach good or problematic employees
turn on teamwork
avoid burnout
eliminate conflict
nurture the next generation of managers.
Ranging from basic skills to those more advanced, this book gives fledgling managers the help they need to succeed with flying colors, right from the start.