Wilson Robb. Age of Invisible Machines: A Guide to Orchestrating AI Agents and Making Organizations More Self-Driving, Revised and Updated

2nd Edition. — Wiley, 2025. — 336 p.Cut through the noise and unlock the transformational power of conversational AI.In the newly revised second edition of Age of Invisible Machines, renowned tech leader Robb Wilson delivers a startlingly insightful and eye-opening blueprint for using conversational AI to make your company self-driving, with a digital ecosystem of interconnected automations powering all aspects of your business.Conversational AI is transforming every job at every company (starting yesterday), and this book is perfect for anyone affected by these technologies. You'll learn how to develop a hyperautomation strategy by identifying outdated processes and systems holding your company back.This latest edition offers brand new chapters dedicated to fast-growing automation tools, including Large Language Models, generative AI, and much more. You'll discover ways to implement new technologies that are force-multipliers for rapid growth. A must-read for every business leader, Wilson's book debunks common myths about conversational AI while simplifying the inevitable complexity of restructuring your business to unlock the substantial opportunities this new era offers.You'll also findIncisive discussions of the ethical dilemmas that lie before us as mass adoption of conversational AI takes effect.
Fascinating examinations of what a self-driving business looks like and how you can use conversational AI to generate an enduring competitive advantage.
Strategies for creating a hyperautomated ecosystem that any company can begin using immediately.
QR links to interactive and ongoing discussions of the subjects covered in each chapter.A practical and essential exploration of the future of conversational AI and hyperautomation, Age of Invisible Machines belongs in the hands of entrepreneurs, founders, business leaders, tech enthusiasts, designers, and anyone else with a stake in the future of business.PART I: Imagining an Ecosystem of Orchestrated AI Agents
Organizational Artificial General Intelligence Is Already Upon Us.
What Agentic AI Is — and Isn't.
Competing in the Age of OAGI.
The Ethics of Experiential AI.
How Organizational AGI Can Change the World.
This Journey Has Been Personal.
Learning the Terms.
PART II: Planning an Ecosystem for Orchestrated AI Agents
The Dream vs. Reality.
Ecosystem Evolution Explained.
Teams and the Co?Creation Mindset.
How to Architect Tools Like LLMs, Agents, and Generative AI.
Organizational AGI Demands an Extensible Cognitive Architecture.
Digital Twins in SPACE.
PART III: Building an Ecosystem for Orchestrated AI Agents
Orchestrating AI Agents to Become Organizational Operating Systems.
Design Strategy for Organizational AGI.
Production Design for Organizational AGI.
Best Practices in Conversational Design.
ART IV: Conclusion
Where Do We Go from Here?