Kaufmann M. & Nielsen J. Useability Engineering

Morgan Kaufmann Publishers, 1993. — 362 p. — ISBN10: 978-0-12-518406-9.Software developed in recent years has been devoting an average of 48% of the code to the user interface [Myers and Rosson 1992]. It would thus seem justified to.Locate a reasonable proportion of the effort in software development projects to ensure the usability of these user interfaces. This book tells you what to do if you decide to improve usability.The main goal of the book is to provide concrete advice and methods that can be systematically employed to ensure a high degree of usability in the final user interface. To arrive at the perfect user interface, one also needs genius, a stroke of inspiration, and plain old luck. Even the most gifted designers, however, would be pressing their luck too far if they were to ignore systematic usability engineering methods.True PDFAudience.Teaching Usability Engineering.Executive Summary
Cost Savings.
Usability Now!
Usability Slogans.
Discount Usability Engineering.
Recipe For Action.
What Is Usability?
Usability and Other Considerations.
Definition of Usability.
Example: Measuring the Usability of Icons.
Usability Trade-Offs.
Categories of Users and Individual User Differences.Chapterr 3. Generations of User Interfaces
Batch Systems.
Line-Oriented Interfaces.
Full-Screen Interfaces.
Graphical User Interfaces.
Next-Generation Interfaces.
Long-Term Trends in Usability.
The Usability Engineering Lifecycle
Know the User.
Competitive Analysis.
Goal Setting.
Parallel Design.
icipatory Design.
Coordinating the Total Interface.
Guidelines and Heuristic Evaluation.
Prototyping.
Interface Evaluation.
Iterative Design.
Follow-Up Studies of Installed Systems.
Meta-Methods.
Prioritizing Usability Activities.
Be Prepared.
Usability Heuristics
Simple and Natural Dialogue.
Speak the Users' Language.
Minimize User Memory Load.
Consistency.
Feedback.
Marked Exits.
Shortcuts.
Good Error Messages.
Prevent Errors.
Help and Documentation.
Heuristic Evaluation.
Usability Testing
Test Goals and Test Plans.
Getting Test Users.
Choosing Experimenters.
Ethical Aspects of Tests with Human Subjects.
Test Tasks.
Stages of a Test.
Performance Measurement.
Thinking Aloud.
Usability Laboratories.
Usability Assessment Methods Beyond Testing
Observation.
Questionnaires and Interviews.
Focus Groups.
Logging Actual Use.
User Feedback.
Choosing Usability Methods.
Interface Standards
National, International, and Vendor Standards.
Producing Usable In-House Standards.
International User Interfaces
International Graphical Interfaces.
International Usability Engineering.
Guidelines for Internationalization.
Resource Separation.
Multilocale Interfaces.
Future Developments
Theoretical Solutions.
Technological Solutions.
CAUSE Tools: Computer-Aided Usability Engineering.
Technology Transfer.
Appendix A: Exercises.
Appendix B: Bibliography.
Conference Proceedings.
Journals.
Introductions and Textbooks.

Handbook.

Reprint Collections.
Important Monographs and Collections of Original Papers.
Guidelines.
Videotapes.
Other Bibliographies.
References