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Puspita Safriya Murni. Analysis of Software Quality Using the FURPS+ Model

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Puspita Safriya Murni. Analysis of Software Quality Using the FURPS+ Model
JURTEKSI (Jurnal Teknologi dan Sis tem Informasi), Vol. XI No 1, Desember 2024, hlm. 131-138.
Software quality analysis is essential to ensure applications are reliable, efficient, and meet user needs. The FURPS+ model (Functionality, Usability, Reliability, Performance, Supportability, plus) provides a comprehensive framework for evaluating software quality. This study analyzes the implementation of Software Quality Assurance (SQA) in the SKEK UINSA application, a Learning Management System (LMS) designed to record the extracurricular activities of UINSA students. With 100 respondents (lecturers, students, and alumni), the research employs a quantitative approach to examine both functional and non-functional aspects. The results show that functionality and usability aspects scored an average of 71%, reliability 66%, performance 61%, supportability 79%, and additional factors (plus) 64%. Overall, the SKEK UINSA application demonstrates good quality in terms of functionality, ease of use, performance, and flexibility.
Abstract.
METHOD.
Literature Review.
Research Intrument.
Respondent Selection.
Data Collection.
Data Processing.
Validity and Reliability Testing.
Average Score Calculation.
Percentage of Average Scores.
RESULTS AND DISCUSSION.
Demographics.
Uji Validitas.
Realibility Test.
FURPS+ Aspect: Functional Requirements.
FURPS+ Aspect: Non-Functional Requirements.
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