Dickersbach J.T., Passon M.F. Service Parts Planning with SAP SCM: Processes, Structures, and Functions

2nd Edition, 2015. — 466 p. — (Management for Professionals). — ISBN: 978-3-662-45432-9.This book focuses on the after-sales business and presents the Service Parts Planning (SPP) solution which was developed by SAP in a joint effort with Caterpillar and Ford to address the specific planning problems of service parts. The book explains the processes, structures, and functions of this solution and is targeted at decision-makers, project members, and project managers who are involved in the implementation of SAP Service Parts Planning or for users who want to gain a better understanding of the state of art in spare parts planning and the SAP Service Parts Planning software.Service Parts Planning Overview
Master Data, Services, and Basis Functions
Capture and Manage Demand History
Stocking Decision
Forecasting
Economic Order Quantity and Safety Stock
Surplus and Obsolescence Planning
Distribution Requirements Planning
Procurement Approval
Deployment
Inventory Balancing
Interchangeability
Sales Order Fulfilment
Monitoring and Reporting
Original Equipment Manufacturer Managed Inventory
Outlook