Erl Thomas, Stoffers Roger. A Field Guide to Digital Transformation

Pearson Education, 2022. — 382 p. — (The Pearson Service Technology Series from Thomas Erl). — ISBN: 978-0-13-757184-0.A Field Guide to Digital Transformation is a brand-new title dedicated to providing a clear understanding of modern-day digital transformation. The book explains how contemporary digital transformation is comprised of a powerful collection of disruptive business practices and technology innovations that can, when applied successfully, significantly reshape and enhance many aspects of how an organization operates and relates to the outside world. In his first book in five years, best-selling IT author Thomas Erl provides readers with an indispensable guide to understanding and successfully incorporating modern digital transformation practices and technologies within their organizations. Co-authored by Roger Stoffers, the book further provides detailed coverage of the challenges, risks, and impacts of digital transformation, with insights as to how its adoption can shift organizational cultures and business directions.Case Study Background
Fundamentals
Understanding Digital Transformation
Realizing Customer Centricity
Data Intelligence Basics
Intelligent Decision Making
Digital Transformation in Practice
Understanding Digital Transformation Solutions
An Introduction to Digital Transformation Automation Technologies
An Introduction to Digital Transformation Data Science Technologies
Assembling a Customer-Centric Solution
An Overview of Supporting Technologies and Practices