Benyon David. Designing User Experience: A guide to HCI, UX and interaction design

4th Edition. — Pearson, 2019. — 674 p. — ISBN: 978-1-292-15551-7.Designing User Experience presents a comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of human–computer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies. It explores UX in a wide variety of environments and contexts.The essentials of designing user experience
An introduction to user experience
PACT: a framework for designing
The process of human-centred UX design
Cross-channel UX
Usability
Experience design
Techniques for designing UX
Understanding
Envisionment
Design
Evaluation
Task analysis
Visual interface design
Multimodal interface design
Contexts for designing UX
Designing apps and websites
Social media
Collaborative environments
AI: artificial intelligence and interface agents
Ubiquitous computing
Mobile computing
Wearable computing
Foundations of UX design
Memory and attention
Affect
Cognition and action
Social interaction
Perception and navigation