McMains Michael J., Mullins Wayman C. Crisis Negotiations. Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections

5th Edition. — Routledge, 2014. — 592 p.Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.