Gharajedaghi J. Systems Thinking: Managing Chaos and Complexity: A Platform for Designing Business Architecture

Morgan Kaufmann – 2011, 374 p.ISBN: 0123859158, 9780123859150In a global market economy, a viable business cannot be locked into a single form or function anymore. Rather, success is contingent upon a self-renewing capacity to spontaneously create structures, functions, and processes responsive to a fluctuating business landscape. Now in its third edition, Systems Thinking synthesizes systems theory and interactive design, providing an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity.The current edition has been updated to include all new chapters on self-organizing systems, Holistic, Operational, and Design thinking. Gharajedaghi covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking.Four NEW chapters on self-organizing systems, holistic thinking, operational thinking, and design thinking
Covers the recent crises in financial systems and job markets globally, the housing bubble, and the environment, assessing their impact on systems thinkingPart I: Systems Philosophy: The Name of the Devil
How the Game Is Evolving
Part II Systems Theory: The Nature of the Beast
Systems Principles
Socio-cultural Systems
Socio-cultural System 2
Part III: Systems Methodology: Logic of the Madness
Holistic Thinking
Operational Thinking
Design Thinking
Design Thinking (2), Formulation of mess
Designing thinking (3), Business Architecture
Part IV: Systems Practice: The Gutsy Few
Oneida Nation
Butterworth Health System
Marriott Corporation
Commonwealth Energy
Carrier Corporation