Dillon Karen, Gallo Amy. HBR Guides to Emotional Intelligence at Work Collection (5 Books)

Harvard Business Review Press, Boston, 2017. — 1085 p. — ISBN10: 1633694178, ISBN13: 9781633694170Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion.This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across.You’ll learn how toMonitor and channel your moods and reactions
Determine your emotional intelligence strengths and weaknesses
Deal with difficult people
Understand when to resolve a conflict head-on--and when to let it go
Influence others across the organization
Build supportive alliances with coworkers and colleagues
Handle workplace stress in productive ways
Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.The set includes:
HBR Guide to Emotional Intelligence
HBR Guide to Office Politics
HBR Guide to Dealing with Conflict
HBR Guide to Managing Stress at Work
HBR Guide to Managing Up and Across