Robert Edenborough, 2005. ISBN: 07494 4294
Kogan Page: London. - 320 p.
Why selection and performance management?Selection and performance management
Psychometrics, assessment centers and structured interviews
A range of settings
Individual differences
Inputs and outputs
Competency
The importance of objectivity
Plan of the book
Historical perspectivesPsychometrics
Interviews
Assessment centers
Standard setting
Performance management
Testing exploredPersonality measurement
Ability, aptitude and attainment
Interest inventories
Motivation
Educational testing
Clinical testing and its relation to performance
A special case: integrity testing
How psychometric tests are used in selection today
Introduction to practical issues in control and interpretation
Statistics and standards in psychometrics IValidity and reliability
Interpreting test results
Statistics and standards in psychometrics IIRegulatory issues
Competence and qualifications
Data protection
Equal opportunities
Disabilities
Test design and construction
Afterthought on regulation
Tests and selection – the developing contextMass testing to trial by sherry
Some favorite measures – club membership to age
Job definitions
Psychometrics and selection – the practiceLarge-volume recruitment applications
One-off and shortlist assessment
Psychometrics and internal selection
Implementing psychometricsInformation flows – building the picture
Other assessment methods
Further practical issues
9. Assessment centers
Scope and use
Exercise types
Other aspects of assessment center technologyAssessor choice and training
Preparation and training programmes: assessors
Preparation for other roles in the assessment center
Development centers
Practical issues about using assessment centers in
reorganization
Valuing diversity in assessment center operations
Assessment center elements used independently
Structure in interviewing: the scope of structuredinterviews
The focus on behavior
Deriving interview models
Criterion-based, competency-based and critical incident
interviews
More on structured interviewsStructured psychometric interviews (SPI)
The extended interview
The board or panel interview
Feedback and follow-up interviewing
Performance management – background and approaches to measurementThe meaning of performance management
The performance context – business plans and management
of people to realize them
Practical issues in competency modeling
Stakeholder views – customer measures and 360
degree assessments
Rewards as drivers of performance
Role of the development center in managing performance
Performance management day-to-day – controls
and feedback
Other considerations
A variety of one-to-one interactions in performance managementAppraisals
Performance improvement and disciplinary interviews
Staff development
Mentoring, coaching and counselling in performance
management
Supplier and client relationships in assessment and performance managementThe use of information and communication technology in assessment and performance managementNumber crunching to norms
Selection and generation of items
Guidelines
Remote delivery
Assessment centers
Feedback
Use of the internet
360 degree
Current issues and future trendsConstructing teams for major change
Assessments linked to private equity initiatives
Future directions: integrating and optimizing contributions