Longo F., Cristofoli D. (Eds.) Strategic Change Management in the Public Sector: An EFMD European Case Book

EFMD European case book. — Chichester; John Wiley & Sons Ltd, 2007. — 327 p. — ISBN: 978-0-470-51684-3.Strategic planning is supposed to give many opportunities to publicmanagers in designing and promoting change and innovation. Strategy implementation, however, is probably the area scoring the highest degree of failure in public organizations. The book presents 11 different international cases of strategic change management processes in public organizations from 11 different European countries. From all these real cases we can learn what to do andwhich mistakes to avoid in managing strategic changes.Every case faces a different area of innovation: from new organizational structuring to different performance evaluation systems, from improved customer relation approaches to innovative public-private partnerships. Every managerial innovation is presented in its design and implementation phases, both evaluating final impacts and ascertaining the explanatory drivers conducive to better performances. Different public sector organizations are considered: local governments, public utilities, health care agencies and mass transports. The book is aimed at readers who want to better understand strategic change management approaches in public administrations,for those who are interested to learn from evidences, for trainers and professors looking for European cases for class discussions,for policy makers searching for new ideas and changeapproaches.Managing Public Reforms Effectively: A Strategic Change Management Approach
A Guide through the Case Book
The Brussels Port Authority’s Container Terminal: The Ups And Downs of Public–Private Partnerships
Managerial Changes at Estonian Hospitals
Lolf and Changes In The French Public Sector: The Case Of The Paul Cézanne University – Aix-Marseille III
Political and Managerial Change in the City Of Coesfeld
Implementing Equal in Megara Municipality
Change Management Process in the City Of Amersfoort
Milan Municipality and the Governance of Municipal Enterprises
Managing Barcelona’s Olympic Heritage
Management by Results: Its Way From Idea To Dogma In The Case Of Sweden
Municipality Of Baar: Speyer Award for Local Governance
The Integration of Performance Management into the Management Of The London Borough Of Lewisham