Bank Chris, Cao Jerry. UX Design Process & Documentation

UXPIN (PL), 2014. — 126 p.UX Design Documentation is easily misunderstood as paperwork for the sake of deliverables. Whether you choose a Lean UX process with light documentation or a more detailed approach, you need to make sure that the documentation moves the design forward instead of just being a paper trail.
Documentation is much more than a pile of papers for occasional browsing. It is product narration, a formalized vision, and a compass for when things become unpredictable. Smart documentation brings people together and gives form to ideas. Documentation should inspire, not dictate.
In this book, we’ll share a wide breadth of expert commentary, theories, practices, and real-life examples of successful documentation. To name a few, we’ve included advice from product and design experts like Jeff Gothelf, Josh Porter, Brandon Schauer, Ian McAllister, Kristofer Layons, Ash Maurya, Marty Cagan, Neil Patel, Ryan Hoover, Jason Fried, Andrew Chen, and more. We’ll discuss basic concepts like how all documentation can be planned for each of the 7 phases of product design. For more experienced readers, we’ve included how to incorporate group activities into kickoff, how to create realistic personas and detailed experience maps, and even how to use case studies and videos to launch products. Our hope is that it helps you see documentation in a new strategic light.
When you think about it, design documentation helps keep today’s successful companies on track with new designs and product releases. We’ll look at how highly successful companies like Apple, MailChimp, Hubspot, Salesforce, AirBnB, Mozilla, ZURB, Google, Amazon, AppSumo, and Atlassian, among others, used different documentation tactics that all suited their own unique needs. We’ve also included our own preferences and processes, and outlined how UXPin helps build documentation into the design.