Pearson Education, Inc. , 2017. — 275 p. — ISBN10: 1323543031, 13 9781323543030.
Even if you live in isolation from other people, you talk to yourself through your thoughts. It is through the process of communication that we convey who we are, both to ourselves and to others; it is our primary tool for making our way in the world.
In the course of our study of human communication, we will discuss myriad skills, ideas, concepts, and contexts. To help you stitch together the barrage of ideas and information, we will organize our study around five fundamental communication
principles:
Principle One: Be aware of your communication with yourself and others.
Principle Two: Efectively use and interpret verbal messages.
Principle Three: Efectively use and interpret nonverbal messages.
Principle Four: Listen and respond thoughtfully to others.
Principle Five: Appropriately adapt messages to others.
We don't claim that everything you need to know about communication is covered by these five principles. They do, however, summarize decades of research, as well as the wisdom of those who have taught communication over the years, about
what constitutes effective and ethical communication.