Barone S., Franco E. Statistical and Managerial Techniques for Six Sigma Methodology: Theory and Application

Wiley, 2012. — 396 p. — ISBN: 0470711833, 9780470711835The Six Sigma methodology is characterised by the concurrent and integrated use of managerial and statistical techniques. This special feature makes the methodology not always understandable or easily applicable. In this book we present the methodology through the illustration of the most widespread techniques and tools involved in its application. When we decided to write the book, our first intention was to produce a reference
textbook for a Six Sigma Black Belt university course, and in general a textbook that would be useful for university courses and specialist training on Six Sigma, Quality Management, Quality Control, Quality and Reliability Engineering, Risk Analysis and Business Management. Today, with the book finished, we can say that it is also addressed to business and engineering consultants, quality managers and managers of public and private organisations