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Hay L. Researching UX: Analytics

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Hay L. Researching UX: Analytics
SitePoint Pty. Ltd., USA, 2017. — 175 p. — ISBN: 9780995382701
Good UX is based on evidence. Qualitative evidence, such as user testing and field research, can only get you so far. To get the full picture of how users are engaging with your website or app, you'll need to use quantitative evidence in the form of analytics.
This book will show you, step by step, how you can use website and app analytics data to inform design choices and definitively improve user experience. Offering practical guidelines, with plenty of detailed examples.
Why Analytics?
Getting Set Up
An Introduction to Analyzing
Finding Problems with Analytics
Analytics for User Research
Measuring and Reporting
Appendix: Google Analytics Glossary
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