Wilfried Grossmann, Stefanie Rinderle-Ma. Fundamentals of Business Intelligence

Springer, 2015. — 348 p. — (DataCentric Systems and Applications). — ISBN: 9783662465301, 9783662465318.This book presents a comprehensive and systematic introduction to transforming process-oriented data into information about the underlying business process, which is essential for all kinds of decision-making. To that end, the authors develop step-by-step models and analytical tools for obtaining high-quality data structured in such a way that complex analytical tools can be applied. The main emphasis is on process mining and data mining techniques and the combination of these methods for process-oriented data.