Stone D., Jarrett C., Woodroffe M., Minocha S. User Interface Design and Evaluation

Morgan Kaufmann, 2005. — 700 p.Whether you are a professional new to the user-centered design field, or an experienced designer who needs to learn the fundamentals of user interface design and evaluation, this book can lead the way.
What will you get from this book? Based on a course from the Open University, UK which has been taught to over a thousand professionals and students, this book presents an overview of the field. It illustrates the benefits of a user-centered approach to the design of software, computer systems, and web sites, and provides a clear and practical discussion of requirements gathering; developing interaction design from user requirements; and user interface evaluation. The book's coverage includes established HCI topics-for example, visibility, affordance, feedback, metaphors, mental models, and the like-combined with practical guidelines for contemporary designs and current trends, which makes for a winning combination. You get a clear presentation of ideas, illustrations of concepts, using real-world applications.
This book will help you develop all the skills necessary for iterative user-centered design, and provides a firm foundation for user interface design and evaluation on which to build.Part 1 Introducing User Interface DesignPart 2 Requirements
How to Gather Requirements: Some Techniques to Use
Finding Out about the Users and the Domain
Finding Out about Tasks and Work
Requirements Gathering: Knowledge of User Interface Design
Thinking about Requirements and Describing Them
Case Study on Requirements: Tokairo, Part 1
Part 3 Design
Work Reengineering and Conceptual Design
Design Guidance and Design Rationale
Interaction Design
Interaction Styles
Choosing Interaction Devices: Hardware Components
Choosing Interaction Elements: Software Components
Moving from Choosing Components into Design Areas
Case Study on Design: Tokairo, Part 2
Designing a Graphical User Interface (GUI)
Designing for the Web
The Design of Embedded Computer Systems and Small Devices
Case Study on Requirements, Design, and Evaluation: NATS
Part 4 Evaluation
Why Evaluate the Usability of User Interface Designs?
Deciding on What You Need to Evaluate: The Strategy
Planning who, what, When, and where
Deciding How to Collect Data
Final Preparations for the Evaluation
Analysis and Interpretation of User Observation Evaluation Data
Inspections of the User Interface
Variations and More Comprehensive Evaluations
Part 5 Persuasion
Communicating and Using Findings
Winning and Maintaining Support for User-Centered Design