Lazaris Louis. User Experience Design

Smashing Media GmbH, 2012. 134 p. ISBN: 978-3-943075-23-6User Experience (UX) can be strongly influenced by behavioral factors such as emotions, beliefs, preferences and even cultural backgrounds. Being aware of this, Web designers keep developing strategies to improve the overakk UX with the help of storytelling, tools for problem solving, relationship engineering and costumer service improvement. This Smashing eBook User Experience Design provedes you with insights on how to improve your website based on the most important UX pronciples.