Franchetti M.J. Lean Six Sigma for Engineers and Managers: With Applied Case Studies

CRC Press, 2015. — 232 p. — ISBN: 1482243539, 9781482243529, 9781482243536Lean Six Sigma (LSS) is an emerging process and product management strategy that combines the quality and customer satisfaction benefits of Six Sigma with the cost reduction benefits of Lean manufacturing. The need for LSS has been brought on by increased global competition, sustained financial crises, and increased consumer expectations for higher quality and lower costs. Technologically complex products and processes combined with global supply chains have intensified the need for LSS. The benefits of focusing on LSS by individual organizations can lead to enhanced economic performance, strong levels of customer satisfaction, and higher market shares.