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Files downloading

  1. I downloaded the file, but it does not open or opens with an error. What should I do?
  2. I downloaded the file, which program should I use to open it?
  3. I downloaded the TIF file, and there is only the first page. What does it mean?
  4. I downloaded the CHM file, but is it empty or doesn't open. What should I do?
  5. I downloaded the multi-volume RAR/ZIP archive, the archiver gives an error or suggests specifying another file. What should I do?
  6. I looked through the file, but I did not save it, however, the points were withdrawn. Why?
  7. I found a virus in the downloaded file. What should I do?
  8. Downloaded file does not suit me, can I cancel the download and/or get the points back?

1. I downloaded the file, but it does not open or opens with an error. What should I do?

Make sure you download the entire file (without disconnection).
Try downloading the file again. Points are not withdrawn for repeated downloads of files.
Check if you are trying to open it with the corresponding program.
Try using the latest version of this program.

2. I downloaded the file, which program should I use to open it?

This can be easily determined by its extension (letters after the dot in the filename):
.7Z - open in 7-Zip or WinRAR.
.AZW - open in Calibre and other Amazon Kindle viewers.
.CBA, .CBB, ... .CBZ - open in ChessBase Reader or ChessBase.
.CBR - open in CDisplay Ex or WinRAR.
.CDR - open in CorelDRAW.
.CDW - open in KOMPAS.
.DJV, .DJVU - open in WinDjView, STDU Viewer or any other DjVu viewer.
.DOC, .DOCX - open in Microsoft Word, OpenOffice Writer or in LibreOffice Writer.
.DWG - open in Autodesk AutoCAD or DWG TrueView.
.EPUB – open in STDU Viewer, Calibre, dotReader, FBReader, Lexcycle Stanza, Mobipocket Reader Desktop etc.
.FB2 - open in STDU Viewer, Cool Reader, FBReader etc.
.FLV - open in Media Player Classic from a Codec Pack K-Lite Codec Pack (Standart).
.FRW - open in KOMPAS.
.GRB - open in T-FLEX CAD.
.HTML, .HTM - open in any web browser.
.ISO - mount as a virtual disk via Daemon Tools or open via WinRAR.
.JAR, .JAD - Install on the phone using the software that comes with it.
.MCD, .XMCD - open in Mathcad.
.MDF, .MDS, .MDX - mount as a virtual disk via Daemon Tools.
.MDI - open via Microsoft Office Document Imaging.
.MOBI - open via STDU Viewer.
.MP3 - open via almost any program an audio player.
.NRG - mount as a virtual disk via Daemon Tools.
.ODF - open in OpenOffice Calc or in LibreOffice Calc.
.ODT - open in OpenOffice Writer or in LibreOffice Writer.
.PDB - open in STDU Viewer.
.PDF - open in Adobe Acrobat Reader, Microsoft Reader or Foxit PDF Reader.
.PGN - open in any chess program.
.PS - open in Ghostscript or convert into PDF via Adobe Reader Pro.
.PPT, .PPS, .PPTX - open in Microsoft PowerPoint.
.RAR - open in WinRAR.
.RTF - open in Microsoft Word, OpenOffice Writer or in LibreOffice Writer.
.RTW - open in KOMPAS.
.TIF - open in AcdSee, IrfanView, STDU Viewer.
.SPW - open in KOMPAS.
.SWF - open via GOM Player.
.TXT - open in Notepad.
.XLS, .XLSX - open in Microsoft Excel, OpenOffice Calc or in LibreOffice Calc.
.XPS - via Microsoft Reader.
.VSD - open in Microsoft Visio.
.ZIP - open in WinRAR, WinZip or in Windows Explorer.

3. I downloaded the TIF file, and there is only the first page. What does it mean?

Open the file not with a standard image viewer, but AcdSee, IrfanView, STDU Viewer as mentioned above.
They support multi-page TIF files.

4. I downloaded the CHM file, but is it empty or doesn't open. What should I do?

Make sure there are no # characters in the filename.
Unlock the downloaded file, if any.
  1. In Windows Explorer, right-click the CHM file and select Properties.
  2. On the General tab, click the button that says Unlock. Click OK.
  3. Open the file as usual.
Try other solutions.

5. I downloaded the multi-volume RAR/ZIP archive, the archiver gives an error or suggests specifying another file. What should I do?

Some materials that occupy a large volume are stored in archives, broken into parts.
Each of these parts is downloaded separately from its own page.
Usually in this case, the part number and the total number of parts are indicated in the title. For example:
  • Marshak Samuel et al. Alphabet for babies. Poems and songs 1/3
  • Marshak Samuel et al. Alphabet for babies. Poems and songs 2/3
  • Marshak Samuel et al. Alphabet for babies. Poems and songs 3/3
To unzip such a multi-volume archive, follow these steps:
  1. Download all parts of the multi-volume archive and make sure that all parts of the archive are downloaded correctly.
  2. Change the name of the downloaded files so that they match the first part of the file name, and the extensions are different.
    For a multi-volume RAR archive: the first file should be named 
    file.part1.rar
    , the second - 
    file.part2.rar
    , the third - 
    file.part3.rar
    etc.
    For a multi-volume ZIP archive: the first file should be named 
    file.zip
    , the second - 
    file.z01
    , the third - 
    file.z02
    , etc.
  3. After changing names, you can successfully unzip files using WinRAR by opening the first file.

6. I looked through the file, but I did not save it, however, the points were withdrawn. Why?

Points are withdrawing upon pressing the Download button.
Downloading on this website (as well as on many others) means transferring a file over the network from the server to your computer, which also occurs upon pressing the Download button. It doesn't matter what you are going to do with the file later.
Also there is no option of previewing a file without downloading and withdrawing points.

7. I found a virus in the downloaded file. What should I do?

Report it in the comments or using proposal.
Attach a report of VirusTotal in that comment or proposal.
It should also be noted that not everything that is detected by antivirus software is actually a virus. There are many programs, utilities, cracks, keygens, etc. which cause false positives.

8. Downloaded file does not suit me, can I cancel the download and/or get the points back?

It is impossible to cancel a download.
Please read the file description including size and format information carefully before downloading. Pay attention to whether it contains warnings about file defects (missing pages, unreadable places, incompatibility with any programs, etc.)
If you downloaded the wrong file due to incorrect information in the description, please propose update to it (see the FAQ on files uploading, p. 16). A correctly submitted proposal, if accepted, will reimburse you the lost points.
If the file you downloaded is supposedly damaged, try applying the recommendations from the points above to this.
If you are firmly convinced that none of the recommendations help, propose deleting the damaged file using corresponding option of the Propose feature.
If the format of the downloaded file does not suit you, try to install programs that supports this format on your device, or use any available file converter.
You can also hide unsuitable files from the list of your downloaded files using the Hide from this list link.

Comments

on category Files downloading #
Dear Sir,
I downloaded the face2face advanced 2nd edition DVD-ROM files twice, and there was no problem during the download, but I encountered a problem when extracting (Unexpected end of archive!). Is there a special method that I did not understand?
on category Files downloading #
Thank you, the problem is solved. Thanks a lot for sharing the software
on category Files downloading #
Good morning. I tried downloading the file. Although the download starts, it does not increase the % of download and it stops, it is not downloaded at all.
on category Files downloading #
Tr to download files again.
There was some technical issue that has been fixed.
on category Files downloading #
File isn't downloaded. Sorry. But I said Thank you
on category Files downloading #
Good morning. I tried downloading the file. Although the download starts, it does not increase the % of download.
on category Files downloading #
Tr to download files again.
There was some technical issue that has been fixed.
on category Files downloading #
Good morning. I downloaded the headway pre-intermediate 5th edition audio file, but it requires a password to open it
on category Files downloading #
Please see question #5 above.
on category Files downloading #
I downloaded a file with various MP4 videos. Some videos require a password. I don't understand where to get this password from :(
on category Files downloading #
What exactly file you are talking about?
on category Files downloading #
It's called Speakout B1+. Video 3/3. And for "SO3 B1+ U8 BBC Programmes" a password is required.
on category Files downloading #
Please see question no.5 above.
on category Files downloading #
I downloaded THE total GMAT BOOK (JEFF Sackmann) but is protected with code. How can I solve this problem?
on category Files downloading #
The password is in the file description, isn't it?
on category Files downloading #
I downloaded the zip file, but it is sending an error message: Windows cannot complete the extraction. The destination file could not be created. None of the files, mp3s and pdfs, can be opened. Solution?
on category Files downloading #
Try to extract files with WinRAR.
on category Files downloading #
Points were taken when I downloaded a file. I've tried everything to open it. The pop-up says there is a pdf error: File not in pdf format or corrupted. How do I get my 10 credits back and notify somebody that the file is no good?
on category Files downloading #
Please check out the Proposals section on the page with file details.
on category Files downloading #
I downloaded the file but there is a problem the keys of the workbook belong to A2+ no to B2+ What can I do?
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